To meet the Zalando Partner Program shipping requirements, shipping and return tracking codes must be inserted for all shipments. We’re happy to announce that Koongo now supports Zalando return tracking code transfer.

Zalando founded an online shoe shop in Berlin in 2008. By 2010, it had become the market leader in online shoes and added all sorts of fashion items to its platform. Today, Zalando is a leading European online platform for fashion and lifestyle. It delivers to customers in 23 countries. You can find a wide assortment of more than 5,800 brands in their fashion store. Zalando reports over 7.4B visits and more than 48 million active customers in 2021.

You can visit How to sell on Zalando – Partner Program for more information about Zalando.

Return tracking number for Shopify

In Shopify, you can fill in both shipping and return codes quickly in a couple of steps:

• Go to your Shopify store and select a Zalando order
• Fill in the shipping number to the first Tracking number area 
• Fill in the return tracking code in the second Tracking number area.

For detailed information, please check the Zalando Partner Program integration manual.

Return tracking number for other platforms

For other platforms, once a Zalando order is set to ‘Shipped‘ at your store, Koongo checks the order. If any shipping or return tracking codes are missing, Koongo generates an email notification to inform you about it.

You will find a link to the Order Shipments tab at your Koongo within the email notification. There you can insert the return code.

For detailed information, please check the Zalando Partner Program integration manual.

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